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Why Register?

  • Secure 24/7 access
  • Submit claims electronically
  • Get claim payment information through ERA/EFT
  • Learn about important Aetna announcements

How to submit claims

Electronic Claims

For faster service, submit claims electronically. For information on submitting electronic claims, see Claims Transactions.

Submit dental claims electronically. Visit our dedicated site for dentists to learn more.

 

Paper Claims 

For information on submitting claims in paper form, contact the number on the back of the Member's ID card.

We accept paper claims that contain all data elements contained on CMS-1450 or CMS-1500 (or successor standard) forms. Elements include: member identification number, Social Security number, dates of service, and complete and accurate breakdown of services. Other data elements may be required as well.