Benefits & Services

When you join our network, you get to focus on what’s most important — caring for patients and building healthier communities.

Take a look at the advantages of joining the Aetna network:

• Streamlined administration that reduces work for you and your staff
• Prompt and efficient claim processing
• Support from experienced  service and claim staff 
• Physician relations teams that are always working to understand your field and meet your needs
• Competitive compensation
• Breakthrough technology that integrates and analyzes health information to enhance care
  

We depend on strong working relationships with physicians, dentists and health care professionals to meet our number-one goal: To put our members', your patients', wellbeing at the center of everything we do.
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We are committed to maintaining strong relationships with health care professionals, dentists, hospitals and medical societies so our members – your patients – can get the highest quality, safest and most cost-effective health care.
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Visit our dedicated site for dentists to learn more about our commitment to the dental community.

Medical
When you choose Aetna, you get a helping hand. You can count on us for clinical assistance to provide your patients with the best care possible, help them improve their health and stay healthy while also providing administrative assistance to help you manage your business.

You'll find:

• Well-established networks
• Convenient access to information through your secure website 
• Easy-to-use online tools you can use to check claim status, eligibility and benefits, referral inquiries and submissions, precertification and more

Enroll in RelayHealth and consult with patients online. Most plans cover these services.

Dental
Apply for participation in the Aetna Dental® networks and enjoy the benefits of participation:

• A well-established Dental Maintenance Organization (DMO®)  (PDF) network and dental Preferred Provider Organization* (PPO)  (PDF) networks with competitive compensation
• Competetive compensation
• Millions of Aetna Dental members
• A listing on our DocFind®  online directory to attract new patients
• Convenient access to information through your secure self-service website 
• A dedicated dentist line 
• Direct deposit of claim payments
• Electronic submission of claims and encounters
• Electronic real-time eligibility data
• Discounts on products and services for your practice through our Value Plus^SM Program   (PDF)
• A shared concern for the oral health of Americans
• A newsletter for participating dentists
• And more...

Most of all, you’ll find a willingness to work with you to help our members understand the connection between good oral health and good overall health.

Join one or both of our dental networks.

Aetna Dental Access® network  (PDF) - Read the Aetna Dental Access/Aetna Dental Administrators flyer to learn more about two programs to grow your patient base.

Pharmacy 
Join the pharmacy network that works with you to help members get the care and support they need.

With Aetna, you’ll find:

• Well-established networks
• Convenient access to information through your secure self-service website 
• Access to serve our members
  

Behavioral health

Go with the network that gives you specialized support to help your patients. You can count on us to assist you with diagnoses or treatment.

Most importantly, you get help to improve your patients’ overall health. We support the network with breakthrough integration technology and services that review members’ complete mental and physical health. This helps you offer the best possible care.

With Aetna, you’ll find:

• Well-established networks
• Easy access to our medical directors and staff when you need it
• Claims tools that make it easy for you to work with us
• Convenient access to information through your secure self-service website 
• The Aetna Behavioral Health Assessment to help patients pinpoint the emotional and mental problems troubling them

Special programs can help your patients get the specialized care they need:

• Aetna Depression Management
• Depression Disease Management
• Trigger Diagnosis Program
• Medical Psychiatric Case Management