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Why Register?

  • Secure 24/7 access
  • Submit claims electronically
  • Get claim payment information through ERA/EFT
  • Learn about important Aetna announcements

Pharmacy & Pharmacists

Aetna Pharmacy Management has the tools and information you need, when you need them

Pharmacy Help Line

Call the Pharmacy Help Line 1-800-238-6279

We are here to answer any questions you may have about claims, policies, benefits and more  — 24 hours a day, every day.


We're easy to work with 

Join Aetna’s network 

Become a participating pharmacy. Request an enrollment packet.

Submit pharmacy claims online 

Participating pharmacies can submit claims 24 hours a day, 7 days a week.

  • Use the most current version of the National Council for Prescription Drug Program Telecommunication Standard (NCPDP Standard) to submit online claims for processing. Learn more about online claims submission.
  • Make sure you have a National Provider Identifier (NPI). We only accept NPIs for HIPAA standard online transactions. This also applies to Universal Claim Form (UCF) processing. Learn more about NPI.

Use your secure pharmacy professionals website

Log in and find:

  • Aetna’s current Maximum Allowable Cost (MAC) list
  • Pharmacy Provider Services Manual
  • Formulary information (Medicare and non-Medicare)

Click here for information about how pharmacies should bill Aetna for administering the H1N1 flu vaccine

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