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Aetna Specialty Pharmacy: Services

With Aetna Specialty Pharmacy, you get a personal care plan and ongoing support

Nurses and pharmacists who specialize in your needs can offer help 24 hours a day, every day.
Care coordinators work with you to help your order process quickly.
Insurance and claims specialists help you to maximize your benefits plan.
Service representatives reach out to you or your doctor to set up your refills.

Aetna Specialty Pharmacy offers other helpful services, including:

Free, secure delivery within 48 hours of confirming your order, or later if you request.
Delivery to your home, doctor’s office or any other location you choose.
Package tracking to ensure prompt delivery of your order.
Self-injection training/education about your condition and medication.
Flexible payment options for out-of-pocket costs, when necessary.
Free injection supplies, such as needles, syringes, alcohol swabs, adhesive bandages and Sharps containers for needle waste, if needed.